Serivisi n'Ubufasha

Ingano ya Garanti

Iri tegeko rijyanye n'urutonde rw'ibikoresho byose bya SOROTEC bitanga mazutu n'ibindi bicuruzwa bifitanye isano bikoreshwa mu mahanga. Mu gihe cy'ingwate, niba hari ikibazo giterwa n'ibice bibi cyangwa ubukorikori bubi, umutanga azatanga serivisi zikurikira.

Garanti n'Inshingano

1 Garanti irangira iyo yujuje kimwe muri ibi bikurikira: a, Amezi cumi n'atanu, abarwa ku munsi SOROTEC yagurishije ku muguzi wa mbere; b, Umwaka umwe nyuma yo gushyirwaho; c, amasaha 1000 yo gukora (yakusanyijwe).
2 Iyo ikibazo kibaye mu rwego rwa garanti, abakoresha bagomba gusubiza ibikoresho byangiritse, hanyuma nyuma yo gusuzuma no kwemeza umucuruzi, umucuruzi azatanga ibikoresho bikenewe n'ubuyobozi bwa tekiniki bwo gusana, umukoresha agomba kwishyura amafaranga y'iposita. Umuguzi agomba kwishyura amafaranga yose y'ingendo niba ukeneye ko injeniyeri zacu zikora imirimo yo mu murima. (Harimo amatike y'indege yo kugaruka, kwinjira no gucumbika, n'ibindi)
3 Iyo ikibazo kidashoboka kiri hanze y’ingwate, umuguzi agomba kwishyura ikiguzi cy’ibikoresho byo gusana ibikoresho ku giciro cy’uwabikoze, ikiguzi cya serivisi cy’abahanga bacu (amadolari 300 y’Amerika ku munsi nk’amasaha 8 y’akazi) n’ingendo (harimo n’amatike y’indege yo gusohoka no gutaha, icyumba n’ifunguro, nibindi)
4 Umutanga serivisi ntashinzwe ikiguzi cyo gusuzuma cyangwa gukemura ibibazo n'ibindi bihombo by'inyongera bikomoka ku mikorere mibi y'ibikoresho biri muri garanti.
5 Kugira ngo hamenyekane niba ikibazo cyatewe n'umukoresha cyangwa ibice byakozwemo bifite inenge, umukoresha abujijwe gutandukanya cyangwa kugerageza gusana imashini atabanje kubihererwa uburenganzira n'uwabikoze. Bitabaye ibyo, iyi garanti izaba NULL cyangwa VOID.
6 Umutanga serivisi ntatanga serivisi zo mu murima iyo ibicuruzwa biri mu gace k’ibyago cyangwa mu bihugu biri mu ntambara, imvururu, icyorezo, imirasire ya kirimbuzi n'ibindi. Niba imikorere y'ibicuruzwa idahuye n'ibipimo mpuzamahanga cyangwa amasezerano yo kugurisha yashyizweho (urugero: uburebure buri hejuru cyane hejuru y'inyanja), ikibazo giterwa n'impamvu zavuzwe haruguru ntabwo kiri mu rwego rwa garanti.

Garanti y'Isi Yose Ifitanye Isano

Ibice byinshi bishyirwa mu gukora SOROTEC Diesel Generating Sets biri munsi y'ingwate ku isi yose itangwa n'uruganda rukora ibice. Ibi birimo ariko ntibigarukira kuri STAMFORD alternators, moteri za Cummins, moteri za MTU, nibindi. Ni ngombwa kwandikisha ibicuruzwa ku mukozi wo mu gace ukoreramo umaze kwakira ibicuruzwa bya Mega.

Inshingano z'umukoresha ku bicuruzwa biri muri Garanti

SOROTEC izaba ifite garanti kandi izagira akamaro hashingiwe ku gushyiraho, gukoresha no kubungabunga neza. Umukoresha agomba gukoresha mazutu isabwa, amavuta yo kwisiga, icyuma gikonjesha n'amazi arwanya ingese, ndetse akanasana no kubungabunga imashini buri gihe hakurikijwe uburyo busabwa. Umukoresha arasabwa kwerekana icyemezo cy'uko imashini ikomeje gukoreshwa nk'uko byasabwe n'uwakoze imashini.
Umukoresha ni we ushinzwe ikiguzi cy'amazi ahinduka, amavuta yo kwisiga n'ibindi bice bishobora gusimburwa cyangwa gukoreshwa, birimo imiyoboro, imikandara, filters, fize, nibindi.

Ingamba ntarengwa zo gutanga garanti

Iyi garanti ntitwishyura ibyangiritse bikomoka kuri:
1 Ikosa riterwa no gushyiraho nabi ibintu bidakurikije amabwiriza yatanzwe mu gitabo cy’amabwiriza y’abakora ibikoresho;
2 Imikorere mibi iterwa no kutagira uburyo bwo kwirinda nk'uko byasabwe mu gitabo cy'amabwiriza;
3 Imikorere mibi cyangwa uburangare, harimo gukoresha amazi akonjesha nabi, amavuta ya moteri, guhuza nabi n'ibindi bibazo byose biterwa no kongera guteranya nta ruhushya rw'umutanga serivisi;
4 Gukoresha ibikoresho buri gihe nubwo byagaragaye ko hari ikibazo cyangwa inzogera iteye ubwoba;
5 Kwangirika no gucika bisanzwe.


Igihe cyo kohereza: Nyakanga-08-2022